Job Description

Job Description

Job Description

Salary: $21

Position Title: Community Health Worker (Promotoras)

Department: Public Policy and Advocacy

Position Reports to: Community Organizer and Outreach Manager

Position Summary: Under the direction of the Community Health Worker (CHW) Manager and Supervisor, the Community Health Worker/Promotor(a) plays a vital role in supporting community members by promoting health, wellness, and access to care through outreach, education, and engagement events. Acting as a trusted liaison between the community and the healthcare system, the CHW fosters strong relationships to encourage healthy behaviors, share critical resources, and improve overall health outcomes. This role emphasizes peer-to-peer interaction, community outreach, and educational efforts aligned with grant objectives. Areas of focus include the intersection of health and immigration policies, community-based advocacy, and expanding access to relevant services.

Responsibilities:

• Engages the community to support with patient enrollment, build and maintain trusting relationships with members and advocate for their healthcare needs.
• Proper knowledge of community agencies and resources available.
• Support community initiatives, projects, and activities that seek to better social and health issues in the community.
• Acts as a liaison between patients/families and health providers by following organizations values and mission.
• Provides patient education at external outreach events and assists with the delivery of community resources, including health insurance, housing, food, and quality care information.
• Provide basic and informal counseling, support, and follow-up with the community.
• Communicate effectively and professionally when engaging with the public
• Work collaboratively with internal departments as well as community-based agencies.
• Ability to organizing resources and establishing priorities.
• Connect people to health care and social service resources.
• Assist to build understanding of services available to support healthier decisions and lifestyle choices.
• Provide health information using clear and relevant terms that are easy to understand.
• Performs all other duties as assigned including participation in special projects and research.
• Participate in Clinica activities and events as needed.

Qualifications/Requirements:

• Ability to work effectively with people.
• Strong verbal, written, and interpersonal skills; ability to display empathy for other.
• Written and oral fluency in English and Spanish.
• High school graduate or equivalent required.

• Demonstrate commitment to serving underserved population.

• Ability to work well in a team setting and independently.
  
• Strong follow-through and relationship building.

• Ability to manage events and projects, coordinating multiple priorities, deliverables, and timelines.
• Proficient in Microsoft Office and familiarized with the use of electronic gadgets like tablets ands smartphones.
• Experience working in a community-based setting for at least 1 year preferred.
• Must be adept to respond to evolving policy landscape and its applicability to work and outreach materials.
• Must be comfortable with peer-to-peer engagement, creative event planning and execution.
• Self-starter/ comfortable with independent work
• Comfortable walking/ standing for long periods of time for canvassing and outreach events.
• Availability/flexibility on weekends.

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