Customer Service Representative Job at KROHNE, Beverly, MA

Y3MyUFdOTFBxdzhUMHBNN3MwQ3JVUElNMGc9PQ==
  • KROHNE
  • Beverly, MA

Job Description


We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. KROHNE, Inc. complies with applicable federal, state & local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

KROHNE

We are currently looking for a Customer Support Representative in our Beverly location. This person will provide customer support, order entry and system administration for our organization.

The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service environment

Your main responsibilities:

1. Performs order entry and system administration for the ERP system (database). This includes the maintenance of customer data and sales territories.

2. Expedites orders with feeder factories.

3. Coordinates logistics activities as applicable to the sales process. This includes receipt and processing of orders as they are received from overseas factories.

4. Provides assistance with resolving customer complaints.

5. Provides training to Inside Sales personnel with regard to ERP system usage (new hires, etc.)

6. Interfaces with manufacturing to assist with the resolution of issues related to order quality, change orders and shipping issues.

7. Releases orders to manufacturing (picking lists, etc.)

8. Communicates with customers and representatives on issues relating to order confirmations, projects and submittal packages.

Compensation details: 21-24 Hourly Wage

PI11c6d72c36f9-30492-36168603

Job Tags

Hourly pay, Full time, Local area, Overseas,

Similar Jobs

Service Corporation International

Sales Professional - Outside Sales Job at Service Corporation International

 ...equivalent required college coursework preferred License Funeral Directors License where required by state law Life Insurance...  ...the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 30... 

Good Samaritan

Nursing Assistant Trainee -LTC - Part-time/Day Job at Good Samaritan

 ..., USA **Shift:** 8 Hours - Day Shifts **Job Schedule:** Part time **Weekly Hours:** 24.00 **Salary Range:** 17.00 - 23.00...  ...access to your earnings daily * Paid Time Off * Excellent Health, Dental and Vision Insurance * Health Savings Account * Company Matched 401(k)... 

WES Health System

Behavioral Health Technician-WES Care Job at WES Health System

 ...start date of mid-June/beginning of July Job Title: Behavioral Health Technician Work Schedule: 7 AM-3 PM, 3 PM-11 PM, 11 AM-7 PM....  ...Model: Addressing serious mental illness (SMI) in long-term care (LTC) will provide highly structured therapeutic residential... 

Equinox

Pilates Instructors, La Costa Job at Equinox

 ...OURCODE: We are passionate about high performance living and we practice what we preach investing time inourown health and fitness.We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and... 

Manpower San Diego

Soldering Technician Job at Manpower San Diego

 ... High-School Graduate / GED required. Some college or Trade School / ROP certification desired. Minimum of 3 to 5 years experience. Excellent hand soldering, cable harness assembly, mechanical assembly, documentation, organization, and communication skills...