Job Description
Position: Customer Service Representative
Location: Elizabeth, NJ
Schedule: Monday – Friday | 8:00 AM – 4:30 PM
Start Date: ASAP
Pay: $17/hr (negotiable)
About the Role
We are seeking a reliable and motivated Customer Service Representative to join our team. This role requires someone detail-oriented, proactive, and able to thrive in a fast-paced logistics environment. If you’re a problem-solver with excellent communication skills and a strong sense of responsibility, we’d love to hear from you.
Key Responsibilities
Respond to customer inquiries via email within a 2-hour timeframe
Provide outstanding service with professionalism and a positive attitude
Troubleshoot issues and deliver effective solutions
Communicate and collaborate with internal teams to ensure smooth operations
Create and maintain accurate shipment files
Manage post-customs clearance documentation and processes
Schedule and coordinate delivery services
Cross-train with the routing team to provide support when needed
Qualifications
Clear and professional written and verbal English communication skills
Strong computer proficiency, including Microsoft Office 365 (Outlook, Excel, Word)
Solid keyboard and data entry skills
Ability to work independently and as part of a team
Prior logistics or freight forwarding experience is a plus , but not required
What We Offer
Comprehensive on-the-job training
Supportive and collaborative team environment
Opportunities for growth and advancement within the company
On Target Staffing Corporate Recruiting is a division of On Target Staffing, LLC. With 50 offices across the United States we are able to provide services to companies and individuals both local and national. We know that one size does not fit all. That’s why we take an individualized approach— offering customized recruiting solutions tailored to your unique needs. Our approach is to clearly understand your business goals, identify the best position for you, and enhance your opportunities. We look forward to working with you!
On Target Staffing Corporate Recruiting is a division of On Target Staffing, LLC. With 50 offices across the United States we are able to provide services to companies and individuals both local and national. We know that one size does not fit all. That’s why we take an individualized approach— offering customized recruiting solutions tailored to your unique needs. Our approach is to clearly understand your business goals, identify the best position for you, and enhance your opportunities. We look forward to working with you!
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