Job Description

Safety First. Excellence. Pride. Integrity. Compassion. Trust. Are you ready to plant your career in a place where words like these serve as the foundation for doing business every day? At Michigan Sugar, our purpose is Making Life Sweeter, and our mission is Creating Growth and Opportunity.

Job Summary

The Food Safety and Quality Assurance Coordinator (FSQA Coordinator) will act as the Preventive Controls Qualified Individual (PCQI) for Human Food and Animal Food and/or Safe Quality Foods (SQF) Practitioner for the site(s) and will manage overall development, implementation, review and maintenance of the Food & Feed Safety Management Systems and the Quality Assurance Management System. This position will require travel to other Michigan Sugar Company facilities, as needed.

Primary Responsibilities

• Food & Animal Feed Safety and Quality Assurance – Leads cross-functional team members, including site management, and other required personnel, in developing, implementing and reviewing site policies and procedures, related to the Food & Feed Safety Systems and Quality Management Systems. Supports the establishment of corporate policies and procedures. Ensures products shipped from the facility meet all regulatory, internal, and customer specifications. Is the site point of contact for Food & Feed Safety and Quality Assurance escalations.
• Food & Feed Safety Plans and Site Management Reviews – Conducts review of plans and revises plans, as required. Leads/facilitates FSQA meetings and site management reviews.
• Training - Develops and oversees the employee training program as it relates to Food & Feed Safety. Provides annual orientation and refresher trainings, and ensures completion of specific job training. Maintains training skills registers and training records. Provides/facilitates trainings as necessary.
• Corrective Actions and Preventive Actions (CAPAs) - Documents CAPAs related to Food & Feed Safety and Quality Assurance, works with team members to ensure that CAPAs are completed.
• Customer Complaints – Works with appropriate Departments to investigate Customer Complaints. Works with Customer Service Representatives on providing solutions to the affected Customer.
• Integrated Pest Management – Oversees the 3 rd party managed Integrated Pest Management Program. Reviews reports, issues work orders/corrective actions and monitors trends.
• Management of Change – Conducts reviews for necessary changes to the Food & Feed Safety System. Approves process or equipment changes (from a food safety standpoint) and performs/facilitates validation studies. Updates documentation, as necessary.
• Document Control - Maintains documents for the Food & Feed Safety Systems. Reviews documents, issues updates, tracks changes, and revises documents as necessary.
• Crisis Management – Is a member of the Crisis Management Team. Schedules, conducts and /or facilitates mock crisis exercises.
• Food Defense and Food Fraud - Oversees the development, review and maintenance of the Food Defense Plan. Supports Corporate FSQA Team with the Food Fraud Program.
• Mock Recall and Traceability Program – Directs and reviews trace exercises. Documents findings, issues corrective actions and follows-up as needed.
• Foreign Material Program –Manages the foreign material program. Reviews foreign material inspection logs, preventive control monitoring records, and ensures appropriate disposition for contaminated/ suspect product.
• Non-conforming Product/Hold Program – Ensures the effectiveness of the Non-Conforming Product/Hold Program and has final disposition authority with consultation from Corporate FSQA, if needed.
• Internal & external audits and self-inspections – Manages the internal audit program. Facilitates and partners in internal audits and self-inspections to mitigate potential food or feed safety risks. Is the primary auditee during certification and customer audits, and regulatory inspections. Communicates audit/inspection results to management and ensures follow-up of audit non-conformances.
• Verification and Validation Programs – Oversees the overall validation, effectiveness review, and verification of program documents, forms, and records. Ensures verifications are accurate and complete.
• Calibration – Manages the site calibration program and ensures timely completion of calibrations for equipment related to Food Safety.
• Water and Air Quality – Obtains annual city water report. Ensures site samples are taken for analysis and reviews test results with Environmental to ensure compliance.

Position Qualifications

• BS degree in Chemistry, Biology, Food Science or related field preferred.
• Food & beverage, animal food, or pharmaceutical experience is preferred.
• 2 years Food Safety or Quality Management Systems experience preferred.

KEY COMPETENCIES

• Ability to deliver results working within collective bargaining agreement
• Self-starter and motivated to implement change
• Working knowledge of Microsoft office software programs (Outlook, Word, Excel, Power point)
• Ability to solve problems and make decisions
• Flexible and able to work in fast paced and varying environments
• Ability to work well with others and in a team environment
• Leading by demonstrating ethics and integrity, displaying drive and purpose, demonstrated capability to learn, managing self, increasing self-awareness
• Provides model behavior to demonstrate corporate values
• Demonstrates excellence in oral and written communication

Training Required

• HACCP certification
• Completion of SQF course and successfully pass the SQF exam
• General factory safety requirements (right to know)
• Good Manufacturing Practices (GMPs)
• Food Safety Modernization Act (FSMA)
• Food Defense
• Integrated Pest Management
• Internal Auditing

NOTE: The above statements are intended to describe the general nature and level of work being performed by staff assigned to this position. The above statements are not to be construed as an exhaustive list of all responsibilities, duties and skills that may be required. All staff may be required to perform duties outside their normal responsibilities as needed.

Michigan Sugar Company offers competitive market wages for both hourly and salaried employees, opportunity for professional growth and development, and comprehensive benefit packages that may include medical, dental, 401(k) and paid time off. To learn more visit .

Michigan Sugar Company was founded in 1906 when six smaller sugar companies merged their operations. In 2002, Michigan Sugar Company became a grower-owned cooperative and in 2004, it merged with Monitor Sugar Company to form the company that exists today.

Michigan Sugar Company is headquartered in Bay City and has sugar beet processing facilities in Bay City, Caro, Croswell and Sebewaing. Its nearly 900 grower-owners plant and harvest up to 140,000 acres of sugar beets each year in 17 Michigan counties, as well as Ontario, Canada. Those beets are sliced at the factories and turned into about 1.3 billion pounds of sugar annually.

That sugar is sold to industrial, commercial, and retail customers under the Pioneer and Big Chief brands.

Michigan Sugar Company has approximately 1,000 year-round employees and an additional 1,100 seasonal workers. It is the No. 1 employer in Huron County, the No. 2 employer in Bay and Sanilac counties and the No. 3 employer in Tuscola County. The company’s annual payroll is more than $90 million and its annual local economic impact is about $700 million.

Michigan Sugar Company is the third largest of eight sugar beet processing companies in the United States and Michigan is one of 11 states where sugar beets are grown in the country.

Michigan Sugar Company is an Equal Opportunity Employer

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