Job Description

Position Summary:

ABM Building Services is seeking a dynamic and experienced Service Manager to lead our HVAC and Lighting teams in Las Vegas, Nevada. The ideal candidate will have a proven track record of managing technical service operations, optimizing team performance, and ensuring exceptional client satisfaction. This leadership role requires a hands-on manager who can balance people leadership, operational excellence, and customer relations to drive service quality and business growth.

Key Responsibilities:

Team Leadership and Development

• Supervise and support HVAC and Lighting technicians.
• Recruit, train, coach, and retain top service talent in alignment with ABM’s core values.
• Conduct performance evaluations and facilitate continuous technical and professional development.
• Promote a culture of safety, accountability, and collaboration.

Operational Oversight

• Oversee day-to-day operations, ensuring high-quality service delivery across HVAC and lighting systems maintenance, repair, and upgrades.
• Monitor work orders, service calls, and preventive maintenance schedules to ensure timely resolution and client satisfaction.
• Ensure compliance with company policies, industry standards, and regulatory guidelines (OSHA, EPA, etc.).

Customer and Stakeholder Management

• Serve as the primary point of contact for key clients, providing updates, resolving issues, and building long-term relationships.
• Conduct client site visits and participate in service review meetings.
• Develop service proposals and assist in pricing and estimating service work.

Financial & Resource Management

• Manage departmental budgets, control costs, and monitor profitability of service activities.
• Review and approve technician timesheets, service tickets, and invoices.
• Manage tools, equipment, and inventory to ensure operational efficiency and minimize waste.

Qualifications:

Required:

• 5+ years of progressive experience in HVAC and/or lighting services.
• 3+ years in a supervisory or management role, ideally in building services or facilities management.
• Working knowledge of mechanical, electrical, and lighting systems.
• Strong understanding of service contract management and P&L responsibility.
• Valid driver’s license and clean driving record.

Preferred:

• Associate’s or Bachelor’s degree in Mechanical Engineering, Facilities Management, or a related field.
• EPA Universal Certification.
• Previous experience with CMMS (Computerized Maintenance Management Systems).

Skills & Competencies:

• Excellent communication and leadership skills.
• Strong organizational, analytical, and problem-solving abilities.
• Client-focused with a commitment to quality and service excellence.
• Ability to work under pressure and manage multiple priorities effectively.

Working Conditions:

• Primarily field-based with occasional office work.
• Requires regular travel to client sites within the Las Vegas metro area.
• Occasional on-call availability for after-hours emergencies.

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About Us


ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit


ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.


ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.


ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ABM does not accept unsolicited resumes.

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