Job Description

This range is provided by US Tech Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $80.00/yr - $85.00/yr Direct message the job poster from US Tech Solutions Responsibilities: Support global teams with Jira and Jira Service Management projects including the configuration of complex workflows, layout, field configurations, screen schemes, permission schemes, notification schemes, custom fields, automation, agile boards, and dashboards. Gather requirements for business processes and determine ways to optimize and improve Jira/Confluence organizational framework and identify where functionality needs to improve to meet user requests; propose Jira add-ons and plugins to enhance productivity, then follow through according to our processes to install, test, and roll out. Configure plans with Advanced Roadmaps and propose, implement and rollout solutions which support PMO processes and user requirements. Create Jira based reports, dashboards (EazyBI) and planning views based on different user requirements to provide Product Roadmap stakeholders visibility to actionable Initiative metrics and status reports. Configure Confluence pages with Jira dashboards and reports and implement and enforce JIRA hygiene practices; use Confluence to document detailed processes related to the use of Jira for different Initiative lifecycle phases such as Requirements Intake, Roadmap Planning, Execution, Delivery, and Support. Collaborate with teams across the organization to align and streamline project configurations to expedite the rollout of standard ways of working; conduct workshops and training on Jira and Confluence such as tools usage, new functionality or features, best practices, etc. Qualifications & Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred. PMI or PMP certification preferred. 10+ years’ experience required. 5+ years of experience administering Jira projects with advanced expertise in tool administration of Jira/Confluence. Proficiency in Atlassian tool suite is a plus (Jira Align knowledge is an asset). 8+ years of overall experience. Expert knowledge of Jira plug-ins and add-ons like EazyBI & Script Runner is a MUST Strong knowledge of JQL to construct custom dashboards, advanced filters, and reports. Process oriented mindset with strong experience enabling enterprise-level processes using Jira and Confluence and ability to effectively communicate and present new solutions, ideas and process (must be comfortable presenting to large teams) Excellent technical troubleshooting skills and process implementation skills Working knowledge of Agile (Scrum, Kanban, Scrumban) methodologies is a MUST. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: P Praveen Chary Email: praveenc@ustechsolutions.com Internal Id: 24-26565 Seniority level Mid-Senior level Employment type Contract Job function Information Technology, Administrative, and Engineering Industries IT Services and IT Consulting #J-18808-Ljbffr US Tech Solutions

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