2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from The Solutions Center Talent Acquisition Manager at The Solutions Center At The Solutions Center , we thrive in a fast-paced, high-volume inbound call environment, helping customers find real solutions through top-tier service and results-driven sales. As we grow, we are committed to investing in our people, our process, and our performance. Position Overview We are seeking an experienced Sales Trainer to join our team and support our sales agents through hands-on coaching, training program development, and performance-focused instruction. This role is pivotal in onboarding new hires, refining sales techniques, and ensuring all representatives are equipped with the tools to succeed. If you're passionate about helping others grow and thrive in a high-energy sales environment, this is the role for you. Key Responsibilities Develop, deliver, and update engaging training programs for new and existing inbound sales representatives. Conduct regular training classes, roleplays, and performance refreshers during the 12:00 PM – 8:30 PM shift. Analyze sales metrics to identify areas of improvement and adapt training accordingly. Monitor calls and provide real-time coaching to agents on script adherence, product knowledge, and closing techniques. Work closely with leadership and QA to ensure training content aligns with business goals. Create and maintain training materials, manuals, and other support tools. Assist with onboarding and ramp-up of new employees to ensure early success. Provide ongoing development opportunities and workshops to enhance team performance. Requirements Minimum 1 year of experience in sales training, preferably in a high-volume inbound call center environment. Strong understanding of sales techniques, call handling, and objection handling. Excellent communication, presentation, and interpersonal skills. Experience working non-traditional hours; ability to maintain energy and focus throughout late afternoon/evening shift. Ability to motivate, mentor, and inspire a diverse team of sales professionals. Strong organizational and time-management skills. Familiarity with CRM systems and call center platforms (e.g., Five9, Salesforce, etc.) a plus. What We Offer Competitive salary and performance-based incentives A collaborative and energetic team culture Career growth and advancement opportunities Paid training and continuous development Seniority level Seniority level Associate Employment type Employment type Full-time Job function Industries Telecommunications Referrals increase your chances of interviewing at The Solutions Center by 2x Get notified about new Sales Trainer jobs in Cleveland, OH . Cleveland, OH $181,000.00-$290,000.00 3 weeks ago Sales Consultant - Cosmetic Surgery (Training Provided) Cleveland, OH $50,000.00-$250,000.00 1 week ago Business Development Manager - Outside Sales Remote Sales Expert Wanted: Work from Anywhere, Impact Everywhere Regional (Ohio) Sales and Clinical Manager Institutional & Specialty Sales Consultant - Cleveland, OH Cleveland, OH $118,065.00-$177,097.00 3 days ago Regional Business Manager - Coffee Sales (Northern California) Solon, OH $115,000.00-$140,000.00 1 week ago Cleveland Heights, OH $60,000.00-$110,000.00 20 hours ago Packaging National Accounts Sales Manager Cleveland, OH $175,000.00-$325,000.00 1 week ago Cleveland, OH $115,200.00-$186,600.00 1 day ago Broadview Heights, OH $115,200.00-$186,600.00 1 day ago Sales Leader II - Community Development Banking Market Manager Cleveland, OH $100,000.00-$144,000.00 2 weeks ago Hedge Fund Sales Consultant Intern - Summer 2026 Strongsville, OH $50,000.00-$65,000.00 1 month ago Automotive Sales Consultant - North Coast Mitsubishi Bedford Bedford, OH $40,000.00-$130,000.00 1 week ago Sales Consultant, Biopsy & Surgical Cleveland OH Cleveland, OH $70,000.00-$190,000.00 3 days ago Valley View, OH $70,000.00-$120,000.00 2 weeks ago Automotive Sales Consultant - Nissan of Streetsboro Streetsboro, OH $40,000.00-$130,000.00 1 day ago Peninsula, OH $55,000.00-$75,000.00 1 month ago Regional Sales Manager - Southern OH & KY & WV Cleveland, OH $125,000.00-$250,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr The Solutions Center
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